How Can I Change Hotpoint Installation Drive?

Due to contingencies such as insufficient disk space, you may want to change the installation directory of the Hotpoint. Here's a simple way of doing it;

First, following through Hotpoint->Manage Portal->Configure Agent->Stop we stop our running NormShield Hotpoint Agent service.

Second, cut the NormShield directory under C:\Program Files(x86)\ and paste it under F:\, which is the example destination drive that we want Hotpoint installation to move. It may change for your environment. This cut/paste process may take a while due to the size of \Backup ve \Download and various \Log directories.

Third, using the registry editor (regedit), under path HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\NSAgentSvc change the value of ImagePath entry by double clicking to the new service executable path such as F:\NormShield\Agent\Binary\NSAgentService.exe in our example. Again the path may change for your environment.

Fourt, if any, update the paths of any shortcuts you created on the Desktop or anywhere else.

Fifth, restart the Hotpoint Agent service under the Services Windows snap-in.

Lastly, to check everything is smooth, you may trigger a Portal/Agent Update process through the Hotpoint.