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How Can I Change Hotpoint Installation Drive?

Due to contingencies such as insufficient disk space, you may want to change the installation directory of the Hotpoint. Here's a simple way of doing it;

First, following through Hotpoint->Manage Portal->Configure Agent->Stop we stop our running NormShield Hotpoint Agent service.

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Second, cut the NormShield directory under C:\Program Files(x86)\ and paste it under F:\, which is the example destination drive that we want Hotpoint installation to move. It may change for your environment. This cut/paste process may take a while due to the size of \Backup ve \Download and various \Log directories.

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Third, using the registry editor (regedit), under path HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\NSAgentSvc change the value of ImagePath entry by double clicking to the new service executable path such as F:\NormShield\Agent\Binary\NSAgentService.exe in our example. Again the path may change for your environment.

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Fourt, if any, update the paths of any shortcuts you created on the Desktop or anywhere else.

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Fifth, restart the Hotpoint Agent service under the Services Windows snap-in.

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Lastly, to check everything is smooth, you may trigger a Portal/Agent Update process through the Hotpoint.

 

 

 

 

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